qlingen.

Qlingen vs Zoom Phone

Hosted cloud phone add-on to Zoom · Zoom Video Communications, United States

Zoom Phone adds a cloud PBX to the Zoom meeting client on a per-user licence, with calling plans by country. Qlingen is a Zoom Phone alternative you run on your own cloud: a multi-tenant phone system on FreeSWITCH with call queues, callbacks, a browser softphone, a mobile app, an AI assistant and a full REST API — deployed and managed on a server in your own cloud account from one panel.

Feature comparison between Qlingen and Zoom Phone
Feature Qlingen Zoom Phone
Where it runs Your own cloud account (Vultr, DigitalOcean, Hetzner, Linode, AWS, Google Cloud), deployed in one click Zoom cloud
How you pay No per-user software fee: add seats without a new licence Per-user monthly licence plus calling plan
Several companies on one system Yes, built in: each tenant has its own numbers, users and settings No
Call queues Yes, with agent login, strategies and hold music Yes
Queue callbacks (press 0, keep your place) Yes, included Via Zoom Contact Center
Position and estimated wait announcements Yes, included Partial
Browser softphone Yes, WebRTC in any browser Yes, Zoom client
Mobile app Yes, with push wake-up and colleague chat Yes
AI assistant that changes the setup for you Yes: ask in plain language, approve the plan, it runs AI summaries, not configuration
REST API Yes, everything in the panel, per-tenant tokens Yes
Custom call logic Yes, your own FreeSWITCH XML with a safety allowlist No
Who holds your call data You do, on your server Zoom does

Why businesses choose Qlingen over Zoom Phone

  • ✓Independent of a meetings vendor: works with any SIP phone, trunk and carrier you choose.
  • ✓Self-hosted, so call recordings and metadata never leave your environment.
  • ✓Multi-tenant for groups and service providers.
  • ✓An assistant that configures the PBX, not only summarises calls.

Where Zoom Phone is strong

  • •One familiar app for meetings, chat and calls.
  • •Simple to roll out for teams already on Zoom.
  • •AI Companion summaries and voicemail transcription included.

Frequently asked questions

Is Qlingen a good alternative to Zoom Phone?
Yes for most businesses. Qlingen covers extensions, ring groups, call queues, IVR menus, voicemail, conferences, time conditions, inbound and outbound routing, a browser softphone and a mobile app. Zoom Phone adds a cloud PBX to the Zoom meeting client on a per-user licence, with calling plans by country.
What does Zoom Phone do better than Qlingen?
One familiar app for meetings, chat and calls. Simple to roll out for teams already on Zoom. AI Companion summaries and voicemail transcription included.
Where is Qlingen stronger than Zoom Phone?
Independent of a meetings vendor: works with any SIP phone, trunk and carrier you choose. Self-hosted, so call recordings and metadata never leave your environment. Multi-tenant for groups and service providers. An assistant that configures the PBX, not only summarises calls.
Can I move from Zoom Phone to Qlingen without losing my numbers?
Yes. Your numbers stay with your carrier, or you port them to any SIP trunk provider, and point the trunk at Qlingen. Extensions, ring groups and menus are recreated in the web interface or in bulk through the REST API.

Ready to see Qlingen on your own cloud?

Create an account, connect your cloud provider, and your first PBX server is about fifteen minutes away — then compare it with Zoom Phone on your own calls. Every account starts with a 7-day free trial, no card required.

Start your free trial

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