qlingen.

Qlingen vs Cisco Webex Calling

Hosted cloud calling in the Webex suite · Cisco, United States

Webex Calling is Cisco's cloud PBX, sold per user with Cisco desk phones and the Webex app. Qlingen is a Cisco Webex Calling alternative you run on your own cloud: a multi-tenant phone system on FreeSWITCH with call queues, callbacks, a browser softphone, a mobile app, an AI assistant and a full REST API — deployed and managed on a server in your own cloud account from one panel.

Feature comparison between Qlingen and Cisco Webex Calling
Feature Qlingen Cisco Webex Calling
Where it runs Your own cloud account (Vultr, DigitalOcean, Hetzner, Linode, AWS, Google Cloud), deployed in one click Cisco cloud
How you pay No per-user software fee: add seats without a new licence Per-user subscription
Several companies on one system Yes, built in: each tenant has its own numbers, users and settings Partner-managed per customer
Call queues Yes, with agent login, strategies and hold music Yes
Queue callbacks (press 0, keep your place) Yes, included Via Webex Contact Center
Position and estimated wait announcements Yes, included Partial
Browser softphone Yes, WebRTC in any browser Yes, Webex app
Mobile app Yes, with push wake-up and colleague chat Yes
AI assistant that changes the setup for you Yes: ask in plain language, approve the plan, it runs AI summaries, not configuration
REST API Yes, everything in the panel, per-tenant tokens Yes
Custom call logic Yes, your own FreeSWITCH XML with a safety allowlist No
Who holds your call data You do, on your server Cisco does

Why businesses choose Qlingen over Cisco Webex Calling

  • ✓Vendor-neutral: use Cisco, Yealink, Grandstream or any SIP phone.
  • ✓Host in your own data centre without an enterprise licence agreement.
  • ✓Multi-tenant and queue callbacks included.
  • ✓A REST API covering every object, with per-tenant tokens.

Where Cisco Webex Calling is strong

  • •Excellent Cisco hardware and a long enterprise pedigree.
  • •Strong security posture and global data-centre coverage.
  • •Webex Contact Center available from the same vendor.

Frequently asked questions

Is Qlingen a good alternative to Cisco Webex Calling?
Yes for most businesses. Qlingen covers extensions, ring groups, call queues, IVR menus, voicemail, conferences, time conditions, inbound and outbound routing, a browser softphone and a mobile app. Webex Calling is Cisco's cloud PBX, sold per user with Cisco desk phones and the Webex app.
What does Cisco Webex Calling do better than Qlingen?
Excellent Cisco hardware and a long enterprise pedigree. Strong security posture and global data-centre coverage. Webex Contact Center available from the same vendor.
Where is Qlingen stronger than Cisco Webex Calling?
Vendor-neutral: use Cisco, Yealink, Grandstream or any SIP phone. Host in your own data centre without an enterprise licence agreement. Multi-tenant and queue callbacks included. A REST API covering every object, with per-tenant tokens.
Can I move from Cisco Webex Calling to Qlingen without losing my numbers?
Yes. Your numbers stay with your carrier, or you port them to any SIP trunk provider, and point the trunk at Qlingen. Extensions, ring groups and menus are recreated in the web interface or in bulk through the REST API.

Ready to see Qlingen on your own cloud?

Create an account, connect your cloud provider, and your first PBX server is about fifteen minutes away — then compare it with Cisco Webex Calling on your own calls. Every account starts with a 7-day free trial, no card required.

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