qlingen.

Qlingen vs 8x8

Hosted UCaaS and CCaaS platform · 8x8 Inc., United States

8x8 sells a cloud phone system and contact centre as one platform on per-user plans, with a global network of data centres. Qlingen is a 8x8 alternative you run on your own cloud: a multi-tenant phone system on FreeSWITCH with call queues, callbacks, a browser softphone, a mobile app, an AI assistant and a full REST API — deployed and managed on a server in your own cloud account from one panel.

Feature comparison between Qlingen and 8x8
Feature Qlingen 8x8
Where it runs Your own cloud account (Vultr, DigitalOcean, Hetzner, Linode, AWS, Google Cloud), deployed in one click 8x8 cloud
How you pay No per-user software fee: add seats without a new licence Per-user monthly subscription, tiered
Several companies on one system Yes, built in: each tenant has its own numbers, users and settings Multi-site, not multi-company
Call queues Yes, with agent login, strategies and hold music Yes
Queue callbacks (press 0, keep your place) Yes, included Via contact-centre product
Position and estimated wait announcements Yes, included Partial
Browser softphone Yes, WebRTC in any browser Yes
Mobile app Yes, with push wake-up and colleague chat Yes
AI assistant that changes the setup for you Yes: ask in plain language, approve the plan, it runs AI summaries, not configuration
REST API Yes, everything in the panel, per-tenant tokens Yes
Custom call logic Yes, your own FreeSWITCH XML with a safety allowlist No
Who holds your call data You do, on your server 8x8 does

Why businesses choose Qlingen over 8x8

  • ✓Run it in your own region on your own server instead of a shared global cloud.
  • ✓No tiered seat pricing: one system, as many users as your server can carry.
  • ✓Queue callbacks, wait time and position announcements without a contact-centre licence.
  • ✓Full control of call logic with custom FreeSWITCH dialplans.

Where 8x8 is strong

  • •Unified phone, meetings, chat and contact centre under one vendor.
  • •Wide international calling plans included in higher tiers.
  • •Good compliance certifications for regulated industries.

Frequently asked questions

Is Qlingen a good alternative to 8x8?
Yes for most businesses. Qlingen covers extensions, ring groups, call queues, IVR menus, voicemail, conferences, time conditions, inbound and outbound routing, a browser softphone and a mobile app. 8x8 sells a cloud phone system and contact centre as one platform on per-user plans, with a global network of data centres.
What does 8x8 do better than Qlingen?
Unified phone, meetings, chat and contact centre under one vendor. Wide international calling plans included in higher tiers. Good compliance certifications for regulated industries.
Where is Qlingen stronger than 8x8?
Run it in your own region on your own server instead of a shared global cloud. No tiered seat pricing: one system, as many users as your server can carry. Queue callbacks, wait time and position announcements without a contact-centre licence. Full control of call logic with custom FreeSWITCH dialplans.
Can I move from 8x8 to Qlingen without losing my numbers?
Yes. Your numbers stay with your carrier, or you port them to any SIP trunk provider, and point the trunk at Qlingen. Extensions, ring groups and menus are recreated in the web interface or in bulk through the REST API.

Ready to see Qlingen on your own cloud?

Create an account, connect your cloud provider, and your first PBX server is about fifteen minutes away — then compare it with 8x8 on your own calls. Every account starts with a 7-day free trial, no card required.

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