qlingen.

Qlingen vs Aircall

Hosted phone system for sales and support teams · Aircall SAS, France

Aircall is a cloud call centre for sales and support teams, priced per user with a minimum number of seats and deep CRM integrations. Qlingen is a Aircall alternative you run on your own cloud: a multi-tenant phone system on FreeSWITCH with call queues, callbacks, a browser softphone, a mobile app, an AI assistant and a full REST API — deployed and managed on a server in your own cloud account from one panel.

Feature comparison between Qlingen and Aircall
Feature Qlingen Aircall
Where it runs Your own cloud account (Vultr, DigitalOcean, Hetzner, Linode, AWS, Google Cloud), deployed in one click Aircall cloud
How you pay No per-user software fee: add seats without a new licence Per-user monthly subscription, minimum seats
Several companies on one system Yes, built in: each tenant has its own numbers, users and settings No
Call queues Yes, with agent login, strategies and hold music Yes
Queue callbacks (press 0, keep your place) Yes, included Yes
Position and estimated wait announcements Yes, included Partial
Browser softphone Yes, WebRTC in any browser Yes
Mobile app Yes, with push wake-up and colleague chat Yes
AI assistant that changes the setup for you Yes: ask in plain language, approve the plan, it runs AI summaries and coaching, not configuration
REST API Yes, everything in the panel, per-tenant tokens Yes
Custom call logic Yes, your own FreeSWITCH XML with a safety allowlist No
Who holds your call data You do, on your server Aircall does

Why businesses choose Qlingen over Aircall

  • ✓A whole-company phone system, not only a sales and support tool: desk phones, ring groups, conferences and IVR for every department.
  • ✓No minimum seat count and no per-user fee.
  • ✓Self-hosted and multi-tenant.
  • ✓Your own call logic and your own carriers rather than bundled minutes.

Where Aircall is strong

  • •Superb integrations with HubSpot, Salesforce, Zendesk and Intercom.
  • •Designed for call teams, with coaching and analytics out of the box.
  • •European company with EU hosting options.

Frequently asked questions

Is Qlingen a good alternative to Aircall?
Yes for most businesses. Qlingen covers extensions, ring groups, call queues, IVR menus, voicemail, conferences, time conditions, inbound and outbound routing, a browser softphone and a mobile app. Aircall is a cloud call centre for sales and support teams, priced per user with a minimum number of seats and deep CRM integrations.
What does Aircall do better than Qlingen?
Superb integrations with HubSpot, Salesforce, Zendesk and Intercom. Designed for call teams, with coaching and analytics out of the box. European company with EU hosting options.
Where is Qlingen stronger than Aircall?
A whole-company phone system, not only a sales and support tool: desk phones, ring groups, conferences and IVR for every department. No minimum seat count and no per-user fee. Self-hosted and multi-tenant. Your own call logic and your own carriers rather than bundled minutes.
Can I move from Aircall to Qlingen without losing my numbers?
Yes. Your numbers stay with your carrier, or you port them to any SIP trunk provider, and point the trunk at Qlingen. Extensions, ring groups and menus are recreated in the web interface or in bulk through the REST API.

Ready to see Qlingen on your own cloud?

Create an account, connect your cloud provider, and your first PBX server is about fifteen minutes away — then compare it with Aircall on your own calls. Every account starts with a 7-day free trial, no card required.

Start your free trial

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