qlingen.docs

Privacy Policy

Last updated: Nov 9, 2026. The short version: we collect what's needed to run the service, we don't sell it, and your card never touches our servers.

What we collect

  • Account data — your name, email address and password (stored hashed).
  • Provider credentials — the cloud API tokens you add, stored encrypted and used only to manage the servers you ask for.
  • Server data — names, IP addresses, status, and the logs of commands Qlingen runs on your machines.
  • Billing data — your plan, charge history and referral credit. Your card number goes directly to Stripe and is never stored or seen by us.
  • Technical data — the IP address and browser information of your sessions, for security.

What we use it for

Operating the dashboard, provisioning and managing your servers, charging your subscription, sending service emails (receipts, payment failures, important changes), and keeping the platform secure. We don't sell your data or use it for third-party advertising.

Who we share it with

  • Stripe — payment processing (your email and charges).
  • Your cloud providers — the instructions needed to create and manage your servers (server names, SSH keys).
  • Our infrastructure vendors — the cloud platform hosting Qlingen itself.

We disclose data beyond that only when the law requires it.

Retention and deletion

Account data is kept while your account exists. If your plan lapses we keep your account and server records so you can return; ask us to delete your account and we remove your personal data within 30 days, except billing records we must keep for tax and accounting law.

Your rights

You can access, correct or delete your personal data, object to processing, and receive a copy of your data. Email privacy@qlingen.com and we'll sort it out. If you're in the EU/EEA or UK you can also complain to your data-protection authority.

Cookies

Qlingen uses only the cookies needed to keep you signed in and to protect forms (session and CSRF cookies). There are no advertising or cross-site tracking cookies.

Changes and contact

Material changes to this policy are announced on the dashboard or by email. Privacy questions: privacy@qlingen.com.