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Qlingen vs Mitel MiVoice

Enterprise PBX, on-premises or private cloud · Mitel Networks, Canada

Mitel sells enterprise PBX platforms such as MiVoice Business through partners, licensed per user and typically deployed on-premises or in a private cloud. Qlingen is a Mitel MiVoice alternative you run on your own cloud: a multi-tenant phone system on FreeSWITCH with call queues, callbacks, a browser softphone, a mobile app, an AI assistant and a full REST API — deployed and managed on a server in your own cloud account from one panel.

Feature comparison between Qlingen and Mitel MiVoice
Feature Qlingen Mitel MiVoice
Where it runs Your own cloud account (Vultr, DigitalOcean, Hetzner, Linode, AWS, Google Cloud), deployed in one click On-premises or private cloud via partner
How you pay No per-user software fee: add seats without a new licence Per-user licences and maintenance
Several companies on one system Yes, built in: each tenant has its own numbers, users and settings Limited
Call queues Yes, with agent login, strategies and hold music Yes
Queue callbacks (press 0, keep your place) Yes, included Via contact-centre product
Position and estimated wait announcements Yes, included Partial
Browser softphone Yes, WebRTC in any browser Yes
Mobile app Yes, with push wake-up and colleague chat Yes
AI assistant that changes the setup for you Yes: ask in plain language, approve the plan, it runs No
REST API Yes, everything in the panel, per-tenant tokens Limited, partner oriented
Custom call logic Yes, your own FreeSWITCH XML with a safety allowlist Limited
Who holds your call data You do, on your server You do when on-premises

Why businesses choose Qlingen over Mitel MiVoice

  • ✓A fraction of the complexity and no partner required to make a change.
  • ✓No per-user licence. Scale on your own server.
  • ✓Modern essentials included: browser softphone, mobile app, REST API, AI assistant.
  • ✓Multi-tenant hosting for groups and providers.

Where Mitel MiVoice is strong

  • •Decades of enterprise telephony experience and hardware.
  • •Strong in hospitality, healthcare and large campuses.
  • •Partner-led deployments with service contracts.

Frequently asked questions

Is Qlingen a good alternative to Mitel MiVoice?
Yes for most businesses. Qlingen covers extensions, ring groups, call queues, IVR menus, voicemail, conferences, time conditions, inbound and outbound routing, a browser softphone and a mobile app. Mitel sells enterprise PBX platforms such as MiVoice Business through partners, licensed per user and typically deployed on-premises or in a private cloud.
What does Mitel MiVoice do better than Qlingen?
Decades of enterprise telephony experience and hardware. Strong in hospitality, healthcare and large campuses. Partner-led deployments with service contracts.
Where is Qlingen stronger than Mitel MiVoice?
A fraction of the complexity and no partner required to make a change. No per-user licence. Scale on your own server. Modern essentials included: browser softphone, mobile app, REST API, AI assistant. Multi-tenant hosting for groups and providers.
Can I move from Mitel MiVoice to Qlingen without losing my numbers?
Yes. Your numbers stay with your carrier, or you port them to any SIP trunk provider, and point the trunk at Qlingen. Extensions, ring groups and menus are recreated in the web interface or in bulk through the REST API.

Ready to see Qlingen on your own cloud?

Create an account, connect your cloud provider, and your first PBX server is about fifteen minutes away — then compare it with Mitel MiVoice on your own calls. Every account starts with a 7-day free trial, no card required.

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