qlingen.

Qlingen vs GoTo Connect

Hosted UCaaS platform · GoTo, United States

GoTo Connect, formerly Jive, is a cloud phone system with a visual dial-plan editor and meetings included, per user per month. Qlingen is a GoTo Connect alternative you run on your own cloud: a multi-tenant phone system on FreeSWITCH with call queues, callbacks, a browser softphone, a mobile app, an AI assistant and a full REST API — deployed and managed on a server in your own cloud account from one panel.

Feature comparison between Qlingen and GoTo Connect
Feature Qlingen GoTo Connect
Where it runs Your own cloud account (Vultr, DigitalOcean, Hetzner, Linode, AWS, Google Cloud), deployed in one click GoTo cloud
How you pay No per-user software fee: add seats without a new licence Per-user monthly subscription, tiered
Several companies on one system Yes, built in: each tenant has its own numbers, users and settings No
Call queues Yes, with agent login, strategies and hold music Yes
Queue callbacks (press 0, keep your place) Yes, included Via contact-centre tier
Position and estimated wait announcements Yes, included Partial
Browser softphone Yes, WebRTC in any browser Yes
Mobile app Yes, with push wake-up and colleague chat Yes
AI assistant that changes the setup for you Yes: ask in plain language, approve the plan, it runs Limited
REST API Yes, everything in the panel, per-tenant tokens Yes
Custom call logic Yes, your own FreeSWITCH XML with a safety allowlist Visual editor only
Who holds your call data You do, on your server GoTo does

Why businesses choose Qlingen over GoTo Connect

  • ✓The same visual clarity, plus raw FreeSWITCH dialplans when you need more than a diagram allows.
  • ✓Self-hosted, multi-tenant, no seat pricing.
  • ✓Queue callbacks included without a contact-centre tier.
  • ✓An AI assistant that builds the call flow for you from a sentence.

Where GoTo Connect is strong

  • •Drag-and-drop dial plan editor that non-technical admins like.
  • •Meetings and messaging bundled in.
  • •Good value tiers for small offices.

Frequently asked questions

Is Qlingen a good alternative to GoTo Connect?
Yes for most businesses. Qlingen covers extensions, ring groups, call queues, IVR menus, voicemail, conferences, time conditions, inbound and outbound routing, a browser softphone and a mobile app. GoTo Connect, formerly Jive, is a cloud phone system with a visual dial-plan editor and meetings included, per user per month.
What does GoTo Connect do better than Qlingen?
Drag-and-drop dial plan editor that non-technical admins like. Meetings and messaging bundled in. Good value tiers for small offices.
Where is Qlingen stronger than GoTo Connect?
The same visual clarity, plus raw FreeSWITCH dialplans when you need more than a diagram allows. Self-hosted, multi-tenant, no seat pricing. Queue callbacks included without a contact-centre tier. An AI assistant that builds the call flow for you from a sentence.
Can I move from GoTo Connect to Qlingen without losing my numbers?
Yes. Your numbers stay with your carrier, or you port them to any SIP trunk provider, and point the trunk at Qlingen. Extensions, ring groups and menus are recreated in the web interface or in bulk through the REST API.

Ready to see Qlingen on your own cloud?

Create an account, connect your cloud provider, and your first PBX server is about fifteen minutes away — then compare it with GoTo Connect on your own calls. Every account starts with a 7-day free trial, no card required.

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