qlingen.docs

Terms & Conditions

Last updated: Nov 9, 2026. By creating a Qlingen account you agree to these terms.

1. The service

Qlingen is a control panel for provisioning and managing PBX servers. Servers are created inside your own cloud provider account using API credentials you supply; the machines, their contents and the provider's charges for them are yours. Qlingen's subscription covers the dashboard, provisioning, deploys, monitoring and the API — not the servers themselves.

2. Your account

You are responsible for the accuracy of your account details, the secrecy of your password and API tokens, and all activity on your account. You must be legally able to enter this agreement, and your use of the PBX software must comply with the telephony and recording laws that apply to you.

3. Trials, billing and renewals

  • New accounts start with a 7-day free trial — no card required. When it ends, a paid plan is needed to use the dashboard.
  • Plans are billed monthly in advance to your saved card. Prices are shown on the Billing page before every charge.
  • If a renewal charge fails for a temporary reason, your plan stays active for a 7-day grace period while we retry. If it keeps failing, or you cancel, the plan lapses.
  • While no plan is active, the dashboard is locked. Your servers are never touched over billing.
  • Unpaid months: each whole month between a lapse and your return is owed at your previous plan's price and is collected together with your next subscription charge. The exact amount is always shown before you confirm.
  • Referral credit is applied to your charges automatically, has no cash value and cannot be paid out.

4. Acceptable use

You may not use Qlingen or servers it manages for unlawful calling (including spam, robocalls that violate applicable law, or caller-ID spoofing), for attacking third parties, or to resell the service itself without our written consent. We may suspend accounts that endanger the platform or other customers.

5. Termination

You can cancel your plan at any time (you keep access until the end of the paid period) and delete your account by contacting us. We may terminate accounts that breach these terms. Destroying servers is always your action — deleting your Qlingen account does not delete machines in your cloud provider account.

6. Disclaimer and liability

Qlingen is provided "as is". To the maximum extent permitted by law we exclude all warranties and our total liability for any claim is limited to the subscription fees you paid in the three months before the claim. We are not liable for provider outages, lost calls, or data on your servers.

7. Changes

We may update these terms; material changes are announced on the dashboard or by email. Continuing to use the service after a change means you accept the new terms.

8. Contact

Questions about these terms: support@qlingen.com.