qlingen.

Qlingen vs RingCentral

Hosted UCaaS platform · RingCentral Inc., United States

RingCentral is one of the largest cloud communications suites, bundling phone, video, messaging and an optional contact centre per user per month. Qlingen is a RingCentral alternative you run on your own cloud: a multi-tenant phone system on FreeSWITCH with call queues, callbacks, a browser softphone, a mobile app, an AI assistant and a full REST API — deployed and managed on a server in your own cloud account from one panel.

Feature comparison between Qlingen and RingCentral
Feature Qlingen RingCentral
Where it runs Your own cloud account (Vultr, DigitalOcean, Hetzner, Linode, AWS, Google Cloud), deployed in one click RingCentral cloud
How you pay No per-user software fee: add seats without a new licence Per-user monthly subscription, tiered
Several companies on one system Yes, built in: each tenant has its own numbers, users and settings Multi-site, not multi-company
Call queues Yes, with agent login, strategies and hold music Yes
Queue callbacks (press 0, keep your place) Yes, included Via contact-centre product
Position and estimated wait announcements Yes, included Partial
Browser softphone Yes, WebRTC in any browser Yes
Mobile app Yes, with push wake-up and colleague chat Yes
AI assistant that changes the setup for you Yes: ask in plain language, approve the plan, it runs AI summaries and notes, not configuration
REST API Yes, everything in the panel, per-tenant tokens Yes, extensive
Custom call logic Yes, your own FreeSWITCH XML with a safety allowlist No
Who holds your call data You do, on your server RingCentral does

Why businesses choose Qlingen over RingCentral

  • ✓Your data stays on your infrastructure. Nothing is routed through a third party's cloud.
  • ✓No per-seat subscription that grows with every hire.
  • ✓Multi-tenant hosting for agencies, MSPs and groups of companies on one installation.
  • ✓Queue callbacks and wait announcements included without a contact-centre upgrade.

Where RingCentral is strong

  • •Very complete suite with deep integrations into Salesforce, Microsoft and Google.
  • •Global footprint with local numbers in many countries.
  • •Strong analytics and AI features such as call summaries.

Frequently asked questions

Is Qlingen a good alternative to RingCentral?
Yes for most businesses. Qlingen covers extensions, ring groups, call queues, IVR menus, voicemail, conferences, time conditions, inbound and outbound routing, a browser softphone and a mobile app. RingCentral is one of the largest cloud communications suites, bundling phone, video, messaging and an optional contact centre per user per month.
What does RingCentral do better than Qlingen?
Very complete suite with deep integrations into Salesforce, Microsoft and Google. Global footprint with local numbers in many countries. Strong analytics and AI features such as call summaries.
Where is Qlingen stronger than RingCentral?
Your data stays on your infrastructure. Nothing is routed through a third party's cloud. No per-seat subscription that grows with every hire. Multi-tenant hosting for agencies, MSPs and groups of companies on one installation. Queue callbacks and wait announcements included without a contact-centre upgrade.
Can I move from RingCentral to Qlingen without losing my numbers?
Yes. Your numbers stay with your carrier, or you port them to any SIP trunk provider, and point the trunk at Qlingen. Extensions, ring groups and menus are recreated in the web interface or in bulk through the REST API.

Ready to see Qlingen on your own cloud?

Create an account, connect your cloud provider, and your first PBX server is about fifteen minutes away — then compare it with RingCentral on your own calls. Every account starts with a 7-day free trial, no card required.

Start your free trial

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