Billing & plans
Your subscription pays for the dashboard and API. Your servers bill separately — at your own cloud provider — and are never touched by anything on this page.
Free trial
Every new account starts with a 7-day free trial — no card required — carrying the Starter plan's limits. When it ends, the dashboard locks until you choose a plan; anything you built keeps running.
Plans
| Plan | Price | Servers |
|---|---|---|
| Starter | $24.99/month | 1 server |
| Team | $99.99/month | 5 servers |
| Unlimited | $199.99/month | Unlimited servers |
Cards are stored with Stripe; the number never touches our servers. Choosing a plan charges the card immediately and starts a monthly period. Switching plans takes effect right away.
Renewals
Each month the plan price is charged to your saved card automatically. You can cancel at any time: the plan stays active until the end of the period you already paid for, and nothing is charged again.
When a charge fails
A declined renewal doesn't cut you off. If the failure looks temporary (insufficient funds, a processing error), your plan enters a 7-day grace period: everything keeps working, the charge is retried about once a day, and a banner on the Billing page reminds you to update the card. A hard decline — a cancelled or stolen card — ends the plan immediately instead of retrying a dead card.
When a plan lapses
If the grace period runs out (or you cancelled), the plan lapses. Then:
- Your servers keep running. Calls flow, the PBX works — Qlingen never touches your machines over billing.
- The dashboard locks. Every page redirects to Billing until you resubscribe. API management calls are refused the same way.
- Unpaid months accrue. Each whole month between the lapse and your return is owed at your previous plan's price.
Resubscribing
Pick a plan on the Billing page and access is restored instantly. The charge covers the first month of the new plan plus any unpaid months from the lapsed subscription — the exact amount is shown before you confirm, so there are no surprises.
Example. Your Team plan ($99.99/mo) lapses and you come back two months later choosing Team again: the resubscribe charge is $299.97 — two unpaid months plus the new month.
Referrals
Share the referral link from your Billing page: when someone signs up with it and pays for their first plan, you get $20 credit. Credit is spent automatically on your own charges before your card is touched.